How to shop

How to shop

The e-shop is intended exclusively for legal entities doing business in the hospitality business. You must register to purchase. An integral part of the registration is the agreement with the business conditions.

 

HOW TO REGISTER

Fill in all the fields of the registration form marked with an asterisk and submit the form. Registration is subject to administrator approval. You will be informed about the result to the email address you entered in the registration form. After approval, you can log in with the data entered during registration. For convenience when logging in, it is possible to click on the "remember password" option. It is the responsibility of each user to ensure the privacy of their account, both by considering the use of this option and by knowing the features of their Internet browser.

 

PURCHASE

  • Stock items are clearly marked "in stock". This state is automatically updated periodically and should correspond to reality. These items can be shipped immediately depending on the set payment terms and their delivery. Other items are delivered on the basis of the order within the specified delivery time.
  • Wholesale demand: this feature enables electronic communication between the seller and the customer, which leads to better orientation, clarity and efficiency. So this is not an immediate purchase. It is possible to create several inquiries and name them as needed - for example, according to months or events (opening of an establishment). After completing the request and sending, you will receive a confirmation email. At this point, the request moves from "Open Inquiries" to "Sent Inquiries". Subsequently, the administrator completes the delivery dates or determines the discount. When the administrator's edits are complete, you will receive a confirmation email again. If you agree with the delivery dates and other modifications, confirm them. This "locks" the order and issues an advance invoice: it is also moved to the "Order List", where you can find it at any time. In case of non-compliance with the due date, the delivery dates will be canceled and the request will have the status "unconfirmed". The administrator can change this status as needed, or even after a telephone consultation. Unless otherwise stated, only complete packages can be purchased.
  • Items: the demand process takes place only through the procedure described above. From the offer of represented companies, we try to make the most attractive products available. Due to the range of several thousand, it is possible that you will find the products that interest you in one of the digital catalogs in the "Catalogs" section. If this happens, we welcome you to contact us. We will provide you with further information and, if possible, make the products available for ordering. This procedure is more administratively demanding and can therefore take several days. Thank you in advance for your patience.

 

USER ACCOUNT

Your user account offers you an overview of settings and data entered by you with the possibility of editing them in a simple and clear way. Changing them requires confirmation with the green "save settings" button. The change is confirmed by a prominent green bar "changes have been saved". All changes can be undone by pressing the "original values" button. We wish you an inspiring selection, clear orientation and convenient shopping. We welcome ideas to improve this site.

 

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